Terms and policies
Personal information we collect
Learncrypto.com collects personal data based on the consent of the website user. The amount of data collected shall be limited to fulfill the identified purposes.
To create the account on our website we collect your email, your name, address, telephone number, date of birth, and country of residence.
We may also collect traffic information. For example the location data and other communication data (including IP address) device information, and Cookies. We obtain information through other platforms, for example, when you register via Facebook or similar technologies. This might include personal texts or images available on an external website.
Purpose
The use of your personal data is strictly limited. We use your data for only the following purposes:
- To register you as a user, to identify you and give you access to services available for registered users.
- To communicate with you and to keep you informed.
- For marketing and statistic purposes, to ensure your engagement with our product.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customised experience. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. We use the information we collect from our services to provide, maintain, protect and improve them, to develop new ones, and protect our site and our clients.
How do we store data?
We store personal information as required by law. The data we hold may also be processed by employees operating outside of Europe who work for us or one of our affiliates, partners, or vendors. When we transfer your personal information internationally we will take reasonable steps to ensure that your personal information is treated securely, lawfully and in the manner, we describe here.
Please note that laws vary from jurisdiction to jurisdiction, and so the privacy laws applicable to the places where your information is transferred to or stored, used, or processed, may be different from the privacy laws applicable to the place where you are resident. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. We do not sell, trade, or rent your information to third parties. To ensure the security and confidentiality of personal information that we collect online, we use data networks protected by industry-standard firewall and password protection. In the course of handling your personal information, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
We may transfer any Non-Personal Information provided by you through your use of the services on our website to our Third-Party Service Providers in order to allow the Third Party Service Provider to perform preliminary examinations of Non-personal Information for the purpose of determining if you are qualified to use the services of such Third Party Service Provider.
Do we use Cookies?
We use cookies for marketing purposes and also to improve your experience on our website. We may contract with trusted third-party service providers to assist us in the better functionality of our website. These service providers are not permitted to use the information collected on our behalf except to help us conduct our business.
Deleting the account
Learncrypto.com stores your personal data as long as it is required to provide access to services on the website. If you no longer wish to use our application, you may be able to delete your user by sending the request to [email protected] Please indicate in the email If you do wish to delete your personal information permanently from our servers.
Changes
This Privacy Policy and the Terms and Conditions will be revised from time to time. Any changes or amendments will be published on the Website. We advise you to revisit this page periodically to make sure you are familiar with the current version of the Terms. Your questions, requests, queries, or complaints in regards to the processing of your personal data can be addressed at: [email protected].
Refund policy
We handle refunds on a case-by-case basis. If you wish to request a refund, please reach out to us within 30 days of your purchase.
To initiate a refund request, follow these steps:
Should your refund be approved, the approved amount will be credited to your original method of payment within 5 working days.
Depending on certain factors, the refund amount might be adjusted. We appreciate your understanding that in some circumstances, you may not qualify for a refund.